What does "non-weight-bearing" mean?
It's a recovery restriction from your surgeon meaning you can't put any weight on the affected foot or leg for a period of time. Our products are designed to make that period more manageable — for mobility, hygiene, sleep, and comfort.
Do you offer medical advice?
No. We sell comfort and convenience products only. For anything about your specific recovery, weight-bearing status, or symptoms, always follow your surgeon's or physical therapist's instructions.
How fast will my order ship?
See our Shipping page for current processing times and delivery estimates. If you have a surgery date coming up, we recommend ordering as early as possible.
What's your return policy?
See our Returns page for the current policy on returns, exchanges, and refunds.
Can I send this as a gift?
Yes — many of our customers are ordering a care package for a friend or family member ahead of their surgery. If you'd like it shipped directly to the recipient, just enter their address at checkout.
I don't know exactly what I need — can you help me pick?
Email us at hello@nwbsupply.com and let us know what surgery/procedure you're recovering from and we'll point you toward the right kit.
NWB Supply Co. sells comfort and convenience products only. This is not medical advice — always follow your surgeon's instructions.